Summary of our Privacy Policy

Effective as of: 17-05-2019

Protecting the individual's privacy on the Internet is crucial to the future of Internet-based business and the move toward a true Internet economy. We have created this Privacy policy to demonstrate our firm commitment to the individual’s right to data protection and privacy. This Privacy Statement outlines how we handle information that can be used to directly or indirectly identify an individual (“Personal Data”).

Scope

This privacy policy applies to kuberasofttech.com, its subdomains (the “Site”), our Windows application and Android application, all of which are owned and operated by Kubera Softtech Private Limited. It does not apply to any third-party websites, which have their own policies. Throughout this policy, when we say Kubera, we mean our company, including the Site and Kubera applications.

By “Personal Information”, we mean information about an identifiable individual. That’s what this policy is about – our collection, protection, use, retention, disclosure and other processing of Personal Information and your rights relating to these activities.

What information does Kubera collect

    Account signup : When you sign up for an account to access one or more of our services, we ask for information like your name, contact number, email address, company name and country to complete the account signup process. You'll also be required to choose a username and a password for accessing the created account. Password you give is stored in an encrypted form and is used to verify your account from time to time, when you login our application from your devices. You may also provide us with more information such as your photo, time zone and language, but we don’t require that information to sign up for an account.

    Event profiling : If you register for an event, seminar, or webinar of Kubera, we record the information provided by you.

    Payment processing : When you buy something from us, we ask you to provide your name, contact information, and credit card information or other payment account information. When you submit your card information, we store the name and address of the cardholder, the expiry date and the last four digits of the credit card number. We do not store the actual credit card number. For quick processing of future payments, if you have given us your approval, we may store your credit card information or other payment information in an encrypted format in the secured servers of our Payment Gateway Service Providers.

    Interactions with Kubera : We may record, analyse and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.

    Information from browsers, devices and servers : When you visit our website, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We include these in our log files to understand more about visitors to our websites.

    Information from first party cookies and tracking technologies : We use temporary and permanent cookies to identify users of our services and to enhance user experience. We embed unique identifiers in our downloadable products to track usage of the products. We also use cookies, beacons, tags, scripts, and other similar technologies to identify visitors, track website navigation. We only use first-party cookies and do not use third-party cookies or other third-party tracking technologies on our websites.

    Referrals : If someone has referred any of our products or services to you through any of our referral programs, that person may have provided us your name, email address and other personal information. You may contact us at support@kuberasofttech.com to request that we remove your information from our database. If you provide us information about another person, or if another person gives us your information, we will only use that information for the specific reason for which it was provided to us.

    Information from our reselling partners and service providers : If you contact any of our reselling partners, or otherwise express interest in any of our products or services to them, the reselling partner may pass your name, email address, company name and other information to Kubera. If you register for or attend an event that is sponsored by Kubera, the event organizer may share your information with us. Kubera may also receive information about you from third-party service providers that we engage for marketing our products and services.

    Information from social media sites and other publicly available sources : When you interact or engage with us on social media sites such as Facebook, Twitter, LinkedIn and Instagram through posts, comments, questions and other interactions, we may collect such publicly available information, including profile information, to allow us to connect with you, improve our products, or better understand user reactions and issues. We must tell you that once collected, this information may remain with us even if you delete it from the social media sites.

    Information from mobile devices : When you elect to allow it, our mobile application has access to the storage, camera, photo library, location and other information stored on your mobile device. Our application requires such access to provide their services. You may disable the mobile application’s access to these information at any time by editing the settings on your mobile device.

Purposes for using information

In addition to the purposes mentioned above, we may use your information for the following purposes:

    To communicate with you (such as through email) about products that you have downloaded and services that you have signed up for .

    To keep you posted on new products and services, upcoming events, offers, promotions and other information that we think will be of interest to you.

    To ask you to participate in surveys, or to solicit feedback on our products and services.

    To set up and maintain your account, and to do all other things required for providing our services, such as enabling collaboration, providing website and mail hosting, and backing up and restoring your data.

    To understand how users use our products and services, to monitor and prevent problems, and to improve our products and services.

    To provide customer support, and to analyse and improve our interactions with customers.

    To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of Kubera, Kubera’s users, third parties and the public.

    To update, expand and analyse our records, identify new customers, and provide products and services that may be of interest to you.

    To analyse trends, administer our websites, and track visitor navigations on our websites to understand what visitors are looking for and to better help them.

    To monitor and improve marketing campaigns and make suggestions relevant to the user.

Legal bases for collecting and using information

    Legal processing bases applicable to Kubera : If you are an individual from India, our legal basis for information collection and use depends on the personal information concerned and the context in which we collect it. Most of our information collection and processing activities are typically based on (i) contractual necessity, (ii) one or more legitimate interests of Kubera or a third party that are not overridden by your data protection interests, or (iii) your consent. Sometimes, we may be legally required to collect your information, or may need your personal information to protect your vital interests or those of another person.

    Withdrawal of consent : Where we rely on your consent as the legal basis, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place.

    Legitimate interests notice : Where we rely on legitimate interests as the legal basis and those legitimate interests are not specified above, we will clearly explain to you what those legitimate interests are at the time that we collect your information.

Your choice in information use

    Opt out of non-essential electronic communications : You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive notices and essential transactional emails.

    Disable cookies : You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.

    Optional information : You can always choose not to fill in non-mandatory fields when you submit any form linked to our website or applications.

Who we share your information with

We do not sell any personal information. We share your information only in the ways that are described in this Privacy Policy, and only with parties who adopt appropriate confidentiality and security measures.

    Employees and independent contractors : Employees and independent contractors of Kubera have access to the information collected. We require all employees and independent contractors of Kubera to follow this Privacy Policy for personal information that we share with them.

    Third-party service providers : We may need to share your personal information and aggregated or de-identified information with third-party service providers that we engage, such as marketing and advertising partners, event organizers, web analytics providers and payment processors. These service providers are authorized to use your personal information only as necessary to provide these services to us.

    Reselling partners : We may share your personal information with our authorized reselling partners in your region, solely for the purpose of contacting you about products that you have downloaded or services that you have signed up for. We will give you an option to opt out of continuing to work with that partner.

    Third-party integrations you have enabled : Our product support integrations with third-party products and services. If you choose to enable any third-party integrations, you may be allowing the third party to access your service information and personal information about you. We encourage you to review the privacy practices of the third-party services and products before you enable integrations with them.

    Other cases : Other scenarios in which we may share the same information which are covered in this policy.

Your rights with respect to information we hold about you as a controller

    Right to access : You have the right to access the categories of personal information that we hold about you, including the information's source, purpose and period of processing, and the persons to whom the information is shared.

    Right to rectification : You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you in our database.

    Right to erasure : You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.

    Right to restriction of processing : You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

    Right to data portability : You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.

    Right to object : You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.

    Right to complain : You have the right to complain to the appropriate supervisory authority if you have any grievance against the way we collect, use or share your information. This right may not be available to you if there is no supervisory authority dealing with data protection in your country.

Retention of information

We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.


Information that Kubera processes on your behalf

(All the information entrusted to Kubera is collectively termed “service data”)

    Ownership and control of your service data : We recognize that you own your service data. We provide you complete control of your service data by providing you the ability to (i) access your service data, (ii) share your service data through supported third-party integrations, and (iii) request export or deletion of your service data.

    How we use service data : We process your service data when you provide us instructions through the various modules of our services. For example, when you generate an invoice, information such as the name and address of your customer will be used to generate the invoice.

    Push notifications : If you have enabled notification on your desktop and mobile application, we will push notifications through a push notification provider such as Apple Push Notification Service, Google Cloud Messaging or Windows Push Notification Services. You can manage your push notification preferences or deactivate these notifications by turning off notifications in the application or device settings.

GENERAL

Children’s personal information

Our products and services are not directed to individuals under 16. Kubera does not knowingly collect personal information from children who are under 16 years of age. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 16 years has provided personal information to us, please write to support@kuberasofttech.com with the details, and we will take the necessary steps to delete the information we hold about that child.

Locations and international transfers

We share your personal information and service data within the Kubera Group. By accessing or using our products and services or otherwise providing personal information or service data to us, you consent to the processing, transfer, and storage of your personal information or Service Data within the United States of America, the European Economic Area (EEA) and other countries where Kubera operates. Such transfer is subject to a group company agreement.

Do Not Track (DNT) requests

Some internet browsers have enabled 'Do Not Track' (DNT) features, which send out a signal (called the DNT signal) to the websites that you visit indicating that you don't wish to be tracked. Currently, there is no standard that governs what websites can or should do when they receive these signals. For now, we do not take action in response to these signals.

External links on our websites

Some pages of our websites may contain links to websites that are not linked to this Privacy Policy. If you submit your personal information to any of these third-party sites, your personal information is governed by their privacy policies. As a safety measure, we recommend that you not share any personal information with these third parties unless you've checked their privacy policies and assured yourself of their privacy practices.

Social media widgets

Our websites include social media widgets such as Facebook "like" buttons and Twitter "tweet" buttons that let you share articles and other information. These widgets may collect information such as your IP address and the pages you navigate in the website, and may set a cookie to enable the widgets to function properly. Your interactions with these widgets are governed by the privacy policies of the companies providing them.

Disclosures in compliance with legal obligations

We may be required by law to preserve or disclose your personal information and service data to comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements.

Enforcement of our rights

We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.

Business Transfers

We do not intend to sell our business. However, in the unlikely event that we sell our business or get acquired or merged, we will ensure that the acquiring entity is legally bound to honour our commitments to you. We will notify you via email or through a prominent notice on our website of any change in ownership or in the uses of your personal information and service data. We will also notify you about any choices you may have regarding your personal information and service data.

Compliance with this Privacy Policy

We make every effort, including periodic reviews, to ensure that personal information you provide is used in conformity with this Privacy Policy. If you have any concerns about our adherence to this Privacy Policy or the manner in which your personal information is used, kindly write to us support@kuberasofttech.com. We'll contact you, and if required, coordinate with the appropriate regulatory authorities to effectively address your concerns.

Notification of changes

Kubera Softtech Private Limited has the discretion to update this privacy policy at any time. Any such change, update or modification will be effective immediately upon posting on the site. When we do so, you will be notified by an email to your primary email address. In case if we fail to send an email, we encourage the users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You will not receive email notification of minor changes to the privacy policy. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.